Frequently Asked Questions
Please read our FAQ before sending us a message.
You will receive an email with a purchase receipt and a download link inside the email. Please ensure you check your spam/junk folder in case you do not receive one. Or go to my-account/downloads/.
The files are inside a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the eight files inside the folder. On Windows and Mac this can be done by double clicking on the zipped folder, or on Windows, you can also right click on the folder and choose extract. For Android phones, iPhone and iPad, you will need an app to do so. Unzip apps can be found on both the App Store and Google Play.
Yes, absolutely! You can use the designs on physical items. Please note that you may not use, upload or sell these designs on any print on demand website
All the items on the store are digital. No physical items will be shipped to you. You will receive a downloadable file after purchase.
After payment files will be auto sent to your email. Ensure you check your email spam/junk folder, at times the email ends up in that folder.